Automating after-sales returns to manufacturers, with a trace of every request
Santécie’s after-sales return files are routed to the right manufacturer forms and filled automatically, with an audit trail for every request.
- Stake
- Every after-sales return must reach the manufacturer on that manufacturer’s own form; copying files across by hand took time and invited costly mistakes.
- Impact
- Data entry becomes configuration: at least 500 hours avoided per 10,000 requests, and a failed request is replayed without redoing the batch.
NestJS
Prisma
Pinia
TypeScript
